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Open your privacy choices clearly

Your account details, wallet records, cookies, and device sessions are covered here so you know what we collect before you open an account or jump into the lobby.

DANA data handlingOVO wallet recordsGoPay privacy checksQRIS payment logs
mlb789 Open your privacy choices clearly
PRIVACY HELP

Check privacy help channels anytime

A privacy question should reach the team that can act on it, not a general inbox.

Live chat Use live chat between 10:00 and 02:00 WIB when you need a quick privacy…
WhatsApp privacy check Message our WhatsApp team when your request involves phone-number matching, DANA or OVO records…
Email request Send written privacy requests to privacy@mlb789.
ACCOUNT SAFETY

Browse how we protect account data

Privacy protection is built into daily account work, from sign-in checks to payment matching and support replies.

Account data

We keep account data such as phone number, email, username, encrypted password record, login time, and account status so we can verify you and respond to privacy requests accurately.

Cookie controls

Cookies record session ID, language choice, and basic device signals. You can clear browser cookies anytime, but you may need to log in again and repeat security checks.

Payment privacy

DANA, OVO, GoPay, and QRIS records are used for wallet matching, fraud checks, and dispute replies. We store transaction references, not private app PINs or full wallet passwords.

Game session logs

When you open Auto Roulette, Big Bass Bonanza, Valorant, or Rocket Crash, we may record session time, device type, and account activity for security and audit purposes.

Retention checks

We review stored records by purpose: account service, payment dispute, security event, or legal duty. When a record is no longer needed, we remove or anonymise it.

Change requests

You can ask us to correct an email, update a phone number, close unused sessions, or delete eligible data. We verify your identity before making any privacy change.

Explore common privacy questions

These answers explain how our Privacy Policy works when you create an account, use local payment rails, browse games, or contact support. We keep the wording practical so you know what to send, where to send it, and what checks happen before we share or change personal data tied to your account.

We collect details needed to create and protect your account, such as phone number, email, username, encrypted password record, IP address, device type, and login time. Verification documents may be requested only when needed.

Yes. Our policy covers wallet and payment records linked to your account, including transaction references, timestamps, status messages, and matching identifiers. We do not request your DANA, OVO, GoPay, or QRIS app PIN.

Email [email protected] from the address linked to your account, or contact live chat during 10:00 to 02:00 WIB. We verify your identity before preparing account, wallet, and session records.

Yes. Open Account > Profile > Privacy, then contact support with the old detail and the new detail. We may ask for verification before updating your phone number, email address, or wallet match.

Device and session records help us detect unusual access, confirm your own logins, and protect wallet activity. You can view current sessions through Account > Security > Active Sessions and ask us to close any you do not recognise.

We keep records while they are needed for account service, payment disputes, security checks, legal duties, or support history. When a record is no longer needed, we remove it or anonymise it where practical.

Send your deletion request to [email protected] or contact live chat. We check account ownership first, then explain which records can be deleted and which must be kept for legal or dispute reasons.